Hello my name is __________________, I am calling from the Reverse Mortgage Network. We’re following up on your inquiry for a free Reverse Mortgage consultation and based on some of the preliminary information you provided, we notice that you may qualify for a reverse mortgage option which can help put you on the path towards financial independence. Some of the many benefits include:

• The ability to enjoy your retirement through a program Insured by the Federal Housing Administration (FHA).
• Eliminate monthly mortgage payments all while retaining complete ownership of your home.
• Obtain a line of credit to use the funds when you need it.
• No repayment required as long as you live in the home as your primary residence.

We currently have a team of Reverse Mortgage Specialists who work closely with their clients to provide a free, no obligation assessment on the best mortgage solutions available.

Would you be interested in speaking to one of our specialists who can provide you with this free assessment?

“Yes/No”

Okay great, I would like to simply ask a few questions to determine in which direction we should proceed for your free assessment:

I will simply need to verify and collect some basic information so we can make sure you would be a good match with this program. After I have finished the assessment I will bring a mortgage specialists on the line with us. OK?

MANDATORY DISCLOSURE:
Before we proceed, I would like to inform you that this call may be recorded or monitored for quality assurance. Additionally, the purpose of this call is to offer a free, no obligation reverse mortgage assessment.

1. I show your full name as ___________________
2. And your mailing address is listed at ____________________, correct?
3. Do you have an email address?
4. May I ask what your age is please? (Must be 62+)
   a. And can you verify your DOB?

5. Do you currently have a mortgage balance on your home?
    - If "YES" then ask:
   a. What is the existing balance?
   b. What are your monthly mortgage payments?
   c. Who is the existing mortgage lender?
   d. Do you have any 2nd mortgage?
   e. Do you have a spouse who is a co-applicant on the loan?

6. Are you currently retired or employed?
   a. What is your annual income from either Soc. Sec. or your employer?

Based on our initial screening, you appear to be eligible for a free Reverse Mortgage assessment.

Please hold the line while I connect you to a mortgage specialist in your area who can further explain the program and all the many benefits it entails.

Thanks and have a great day! ---> (Transfer call to receiving agent)

Non-Qualified Applicant(s):
I’m sorry at this time we are unable to further assist you because of the following reason(s) _______________________. We appreciate your time today and will gladly try to assist you in the future should our policies change.

DATE: 01/09/2016  13:42:17
LEAD ID: 7039521
FIRST: Harold
LAST: Evans
PHONE-1: 602-418-0000
PHONE-2: 602-374-0000
ADDRESS: 123 Westlock Dr.
CITY: Phoenix
STATE: AZ
ZIP: 85014
EMAIL: harold.evans***@Gmail.com
AGE: 68
DOB: 10/18/1946

CO-APP FIRST: Joyce
CO-APP LAST:  Evans
CO-APP AGE: 65

MTG BAL: $65,000
PROP VALUE: $350,000
LTV RATE: 18.58%

LOAN TYPE: REV MTG (HECM)
PROP TYPE: SFR
CREDIT: Excellent (680+)
INT-RATE: 6.75%
RATE TYPE: Fixed
MTG LENDER: Bank of America
PAYMENTS: $575
TAX & INS: Yes
LATE PAYMENTS: No

LAST REFI DATE: 03/15/2009
PURCHASE PRICE: $150,000
YR ACQUIRED: 1992

EMPLOYMENT STATUS: Retired
INCOME: $1,700

2^ND MTG BAL: $0
2^ND MTG RATE: --
2^ND RATE TYPE: --
2^ND MTG PAY: --
2^ND MTG LENDER: --

TRANSFER STATUS: Call Connected Successfully
TRANSFERRED TO: Reverse Mortgage Co. XYZ
ORDER REF: 4375-251
CALL-AGENT: Tracy Reynolds
NOTES: Customer is looking to eliminate existing monthly payments through a reverse mortgage option.